Return policy

Our return process is now easier than ever. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. And you'll also need the receipt or proof of purchase and a Valid Reason.

Generally, a store does not have to give a refund or replacement if a customer simply changes their mind about a product. Under the Japan Consumer Law, the customer is only entitled to a refund or replacement for a major problem with a product covered by consumer guarantees, laws & rights.

Once your return is accepted, we'll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at Support

Email: [email protected]

Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item. 

Please Contact us via Email

You will need to supply your order number and email associated with your order. 

Follow the steps to lodge your return request.

Unfortunately our is NOT RESPONSIBLE or LEGALLY LIABLE for any Lost, Damaged or Stolen Packages, including the events or stated 'Delivered according to the Tracking Information', we sincerely apologize in advance. The Respective Delivery fulfillment third-parties, such as All Countries/Region's Inbound & Ex-bound Customs, Transport & Logistics, Couriers & Local Postal Delivery Services, etc. MUST be contacted first for Further Resolution, with your Applicable Tracking/Order Number provided.

IF YOUR ORDER HAS BEEN SHIPPED BY US OR OUR FACTORY, BUT HAS BEEN LOST,DAMAGED OR STOLEN WHILE IN TRANSIT TO YOU, PLEASE FOLLOW THE INSTRUCTIONS AS PER YOUR LOCAL DELIVERY SERVICES/COMPANY. AS THEY CAN ISSUE A RE-DELIVERY IF REQUIRED, PROVIDE PHOTO-GRAPHIC IMAGE OF THE LOCATION OF WHERE THE PARCEL WAS LEFT, or DELIVERY NAME & SIGNATURE, AND MORE. 

We appreciate, and value your understanding support.

Thank you

# Unfortunately, we cannot accept returns on gift cards.

We Offer a 30 Day Money Back Guarantee to give you peace of mind with your Purchase !

Thank you for your support,